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Get the answers to your questions

Are you looking for the answer to a specific question? Chances are that we have been asked this question before. That is why we collect the most frequently asked questions (with answers) below for you. Is your question not listed? Do not hesitate to contact us.

FAQ categories

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  2. Custom Fields
  3. Document Archive
  4. Document Creator
  5. Document Mail Queue
  6. General
  7. Inventory Availability Indicators
  8. Licensing/Subscriptions
  9. PDF Merge
  10. Price and Item Management

Document Creator

We run into an error that says “A task was canceled.”. What can we do about this? (On-Premise) The designer does not start anymore after reconfiguring my PC. What can I do to resolve this? How can we add Item pictures to our document layouts? Can we put Document Creator report layouts under source control? How to add the “Work Description” field as text to my layout? How do we upgrade Document Creator when upgrading to a newer BC version? (On-Premise) We are getting a message that our license is invalid. What should we do? Which options are available for extending reports with new fields or datasources? How does this compare to the implementation of other add-ons? What about security with regards to data processing for report rendering? How is the (data) security arranged between Business Central and the rendering component? We run into an error that says: The name does not exist in the current context. How can we fix this? We are running into an error about XML files containing invalid (hexadecimal) characters. What can we do about this? (NAV) We are running into an error message about an object that cannot be instantiated. What can we do about this? (On-Premise) A watermark is applied to our reports when printed. Why is that? Users of the Microsoft Dynamics NAV Windows Client are suddenly running into error messages about a Document Creator assembly or file not being found. What can we do about this? (On-Premise) We are unable to activate the stand-alone Document Creator Designer. What should we do? We are using Document Creator from a Docker container, but it does not use the correct fonts. What is causing this and what could we do about this? What is the syntax we can use for expressions (e.g., for the VisibleExpression property)? Is Document Creator (support) future proof? How about a Classic Report and RDLC Report Layout Converter? Can you save Document Creator reports as PDF, Word and Excel? Can you preview your report before printing? Are barcodes supported? Is it possible to angle text? Does Document Creator require Visual Studio? If you use Document Creator, can you still use RDLC and Word layouts for your reports? How about security and user access rights with Document Creator? Is it possible for the customer to edit Document Creator report layouts? If I have a license/subscription for Document Creator on Business Central (online/SaaS), can I use my license for an on-premise installation as well? And the other way around? Can I use the designer in the Demo version of Document Creator? Are there any limitations compared to RDLC reporting? Can we text merge Document Creator Reports? Is Document Creator Certified for Microsoft Dynamics (CfMD)? How does Document Creator perform compared to RDLC? Which client types does Document Creator work with?
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