On this page you will find a list of known issues that affect Apportunix products. On this page, the Apportunix team will share any updates on the status of these issues.

Microsoft Issue | Business Central no longer respects “Format Region” setting of documents | Errors about invalid date format for international documents

Current status: The issue is still present. Awaiting resolution from Microsoft.
Support Request ID: 2410251420000964

Status December 12, 2024 18:13 CET / 17:13 UTC

Apportunix has provided a work-around for this bug for users of the Apportunix Document Creator solution in the Apportunix Document Creator extension 2.98.0.0 update.
For more information on how you can enable this work-around, please see the changelog of the Apportunix Document Creator extension at: https://docs.documentcreator.apportunix.com/changelog/Document-Creator.html#2.98.0

Note that this does not resolve the issue for standard Microsoft report objects or custom report objects.
This is because this is a general Business Central issue that should be addressed by Microsoft and cannot be resolved by an ISV.

Microsoft is still investigating the issue. There is no further update from Microsoft.

Status December 12, 2024 14:27 CET / 13:27 UTC
The support request has been escalated at Microsoft to speed up the investigation process. Next update is expected at 2024-12-16.

Status November 20, 2024 13:59 CET / 12:59 UTC
Microsoft is still investigating the issue. There is no further update.

Status November 14, 2024 10:37 CET / 09:37 UTC

Microsoft is still investigating the issue. There is no further update. Next update is expected at 2024-11-18.

Status November 12, 2024 17:06 CET / 16:06 UTC

Microsoft is still investigating the issue and is conducting a root cause analysis. There is no further update. Next update is expected at 2024-11-14.

Status November 08, 2024 17:17 CET / 16:17 UTC

Microsoft is still investigating the issue. There is no further update. Next update is expected at 2024-11-12.

Status November 06, 2024 15:50 CET / 14:50 UTC

Microsoft is still investigating the issue. There is no further update. Next update is expected at 2024-11-08.

Status November 04, 2024 10:28 CET / 09:28 UTC

Microsoft is still investigating the issue. There is no further update. Next update is expected at 2024-11-06.

Status November 01, 2024 09:31 CET / 08:31 UTC

Microsoft is still investigating the issue. There is no further update. Next update is expected at 2024-11-04.

Status October 29, 2024 14:15 CET / 13:15 UTC

Microsoft is investigating the issue. Next update is expected at 2024-10-31.

Status October 28, 2024 16:57 CET / 15:57 UTC

First response on the issue, request for additional reproduction steps from Microsoft.

Status October 25, 2024 12:00 CET / 11:00 UTC

This message is important if you are using the “Format Region” field to configure the regional formatting for dates and decimals per customer/vendor for the document reports that you sent out to your customers and vendors.

This issue affects all sales, service and purchase document reports, regardless of the type of layout that is used (Apportunix Document Creator, RDLC or Word layouts).
N.B. this concerns a general issue that you can also experience without using any (ISV or PTE) extensions.

What is the problem?
The “Format Region” configuration for a customer/vendor is no longer respected. This bug has been introduced with a recent update of the Business Central platform from Microsoft.
Instead, the user region is applied for the regional formatting of dates and decimals.

For example, when being logged in as a user that uses regional formatting “English (United Kingdom)” (en-GB) and sending out a sales invoice to a customer with regional formatting “English (United States)” (en-US) this will result in wrong formatting of dates and decimals.
When before you would have a date field populated with the date “January 2, 2025”, it would be printed as “01/02/2025” (mm/dd/yyyy) for US customers, this issue results in it being printed as “02/01/2025” instead in your PDF files.
Understandably, this can yield undesirable outputs for documents that are sent out to customers and vendors.

When you are rendering document report layouts using Apportunix Document Creator, then you will also get error messages of the format “String ’10/16/2024′ 12:00:00 AM’ was not recognized as a valid DateTime”.
When you are rendering document report layouts using RDLC or Word, then this might result in erroneous PDF files silently, without any error.