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Get the answers to your questions

Are you looking for the answer to a specific question? Chances are that we have been asked this question before. That is why we collect the most frequently asked questions (with answers) below for you. Is your question not listed? Do not hesitate to contact us.

FAQ categories

Narrow down your search
  1. Show all
  2. Custom Fields
  3. Document Archive
  4. Document Creator
  5. Document Mail Queue
  6. General
  7. Inventory Availability Indicators
  8. Licensing/Subscriptions
  9. PDF Merge
  10. Price and Item Management

Document Archive

We get an error that says an access token could not be retrieved. What should we do to resolve this? How can we add support for the PDF Archive feature for a new/custom report selection usage? How can we add the Document Archive FactBoxes to other pages? How do I set up the connection with my SharePoint environment?
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