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Get the answers to your questions

Are you looking for the answer to a specific question? Chances are that we have been asked this question before. That is why we collect the most frequently asked questions (with answers) below for you. Is your question not listed? Do not hesitate to contact us.

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FAQ categories

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Custom Fields
Document Archive
Document Creator
Document Mail Queue
General
Inventory Availability Indicators
Price and Item Management

Are Custom Field settings transferred to other companies using intercompany settings? Why can’t I see translations I’ve just entered? My language/localization is not listed under supported languages. Can I still use Custom Fields? Will the Custom Fields app stay free in the future? Can the values of custom fields be transferred (for instance from a customer to a sales order)?

How do I set up the connection with my SharePoint environment?

How do we upgrade Document Creator when upgrading to a newer BC version? (On-Premise) We are getting a message that our license is invalid. What should we do? Which options are available for extending reports with new fields or datasources? How does this compare to the implementation of other add-ons? What about security with regards to data processing for report rendering? How is the (data) security arranged between Business Central and the rendering component? We run into an error that says: The name does not exist in the current context. How can we fix this?

Can I also send XML-files with the e-mail? Is Document Mail Queue ready for the new mail features of Microsoft Dynamics 365 Business Central? Do I always need to manually process the Document Mail Queue? How to send attachments with the e-mail?

We are getting an error message about not having permissions for an object. What should we do? How can we update an app for our Business Central environment? We run into an error message and do not know what to do about it. What can we do? Will you implement feature ‘X’ for app ‘Y’ and when can we expect it? How can we purchase an Apportunix app?

Will the app take dates into account? Will Shipment Planning work with WMS (directed put-away and pick)? What is the value of this app for the logistics department? Does it just consider current stock? Is this insight only available to sales staff, or can assembly workers use it as well?

Can my users get a warning when the price of an item hasn’t been updated in a while? What is the purpose of the “manual price” property in an order? Can I tell when the price of an item was imported? Is the item/price import able to handle graduated scales? What if I don’t like the app?

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