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Get the answers to your questions

Are you looking for the answer to a specific question? Chances are that we have been asked this question before. That is why we collect the most frequently asked questions (with answers) below for you. Is your question not listed? Do not hesitate to contact us.

FAQ categories

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  1. Show all
  2. Custom Fields
  3. Document Creator
  4. Document Mail Queue
  5. Inventory Availability Indicators
  6. Price and Item Management

Custom Fields

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Are Custom Field settings transferred to other companies using intercompany settings? Why can’t I see translations I’ve just entered? My language/localization is not listed under supported languages. Can I still use Custom Fields? Will the Custom Fields app stay free in the future? Can the values of custom fields be transferred (for instance from a customer to a sales order)?

Document Creator

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Users of the Microsoft Dynamics NAV Windows Client are suddenly running into error messages about a Document Creator assembly or file not being found. What can we do about this? We are unable to activate the stand-alone Document Creator Designer. What should we do? We are using Document Creator from a Docker container, but it does not use the correct fonts. What is causing this and what could we do about this? What is the syntax we can use for expressions (e.g., for the VisibleExpression property)? Is Document Creator (support) future proof?

Document Mail Queue

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Can I also send XML-files with the e-mail? Is Document Mail Queue ready for the new mail features of Microsoft Dynamics 365 Business Central? Do I always need to manually process the Document Mail Queue? How to send attachments with the e-mail?

Inventory Availability Indicators

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Will the app take dates into account? Will Shipment Planning work with WMS (directed put-away and pick)? What is the value of this app for the logistics department? Does it just consider current stock? Is this insight only available to sales staff, or can assembly workers use it as well?

Price and Item Management

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Can my users get a warning when the price of an item hasn’t been updated in a while? What is the purpose of the “manual price” property in an order? Can I tell when the price of an item was imported? Is the item/price import able to handle graduated scales? What if I don’t like the app?
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