Back to the FAQ

We run into an error that says “A task was canceled.”. What can we do about this? (On-Premise)

If you run into the following error message when making an attempt to render a report, then this could be for various reasons, one of them being that .NET (6.0) and/or "Microsoft.WindowsDesktop.App" framework for .NET is not installed on the NST server.

A call to DocumentCreator.Dynamics.Nav.Engine.PrintReport.SaveAsPDF failed with this message: A task was canceled.

Problem

The rendering task failed unexpectedly. One major reason why this might be, is that .NET (6.0) is not installed.

Resolution

Directly after making an attempt to render a report, you will see some new entries show up in the Windows Event Viewer on the NST server which indicates the reason for the error. Please follow the instructions to resolve the error, e.g., by installing the .NET 6.0 runtime and/or "Microsoft.WindowsDesktop.App" framework for .NET on the NST server.

Similar Problems

Could not load file or assembly

FAQ categories

Narrow down your search
  1. Show all
  2. Custom Fields
  3. Document Archive
  4. Document Creator
  5. Document Mail Queue
  6. General
  7. Inventory Availability Indicators
  8. Licensing/Subscriptions
  9. PDF Merge
  10. Price and Item Management

Related questions

The designer does not start anymore after reconfiguring my PC. What can I do to resolve this? How can we add Item pictures to our document layouts? Can we put Document Creator report layouts under source control? How to add the “Work Description” field as text to my layout? How do we upgrade Document Creator when upgrading to a newer BC version? (On-Premise)
Copyright © 2024 Apportunix | Terms & Conditions | Privacy